In this list of frequently asked questions you will find answers to some of your doubts. In case you need more info or help, please email us at hi@megadancers.com or send whatsapp to the number +34 663 81 67 81

Do you want to change the name or email registered in your purchase?2023-06-13T20:33:21+01:00

Have you bought tickets online and got confused when entering your details when placing your order? Do you need to change any of the details registered in the purchase you made on the website?

Contact us by email hi@megadancers.com and explain the issue to us so that we can try to help you resolve it.

In order to process your application, we need the following information from you:

  • Email address you used to place your order
  • Entry number (starting with the letter T) and, above all, order number (starting with the letter C).
Ticket refunds2023-06-13T20:33:27+01:00

Are you unable to attend the event for which you have purchased a ticket? Has the event you were going to attend been cancelled? To request a refund or a ticket exchange, please contact us via email at hi@megadancers.com to respond to your request.

The platform we use for ticket sales is Weezevent. In any case, they will not be able to refund your order without the agreement of the organiser. You should know that in accordance with article 103 of Law 3/2014 of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November, the right of withdrawal is not provided for cases of purchase or booking of Tickets. Consequently, all orders will be considered firm and definitive.

In addition, in the purchase process, you have accepted the General Terms and Conditions of Sale and the Terms and Conditions of the Organiser, which we invite you to review.

To facilitate the processing of your request, please do not forget to provide us with the following information:

  • E-mail address you used to place the order
  • Order number (starting with the letter C)
  • If you bought more than one ticket at the same time, please specify whether you are requesting a refund for the entire order or only for one (or more) of the tickets: in this case, please also indicate the ticket number (starting with the letter T) of the tickets for which you are requesting a refund.

For the reasons stated above, no changes of entries will be accepted.

Why are the two championships being held together?2024-02-16T15:32:21+00:00

2024 will be the 20th edition of the Canarias Salsa Open, and for this reason there is no better opportunity than this for the presentation of the first edition of the MegaDancers: European Salsa League, a championship designed for dancers in Europe. The prize for the winning couple and soloists in the Salsa Open on the first day will be - in addition to the traditional commemorative tray and medals - direct access to the final of the European championship to be held on the last day.

Where do the events take place?2024-02-16T15:33:10+00:00

The next edition of the Canarias Salsa Open, in conjunction with the MegaDancers: European Salsa League, will be held in 2024 in Santa Cruz de Tenerife, capital of Tenerife (Canary Islands). It is a city facing the ocean, with a great social and economic activity. Don't miss the opportunity to experience three days of dancing, camaraderie, workshops and competition in a dream location. You can find more information about the city on the website Santa Cruz de Tenerife

Where can I buy tickets?2024-02-16T15:31:15+00:00

The sale of tickets for the two competitions and the parallel activities is easily done online with maximum security guarantees, on the megadancers.com website. They are individual tickets for each event or activity, and has been put on sale a VIP Voucher that covers all acts and shows planned. On each of the event banners you will find access to the payment platform once you have chosen the number of tickets you wish to purchase. Tickets will go on sale soon. You can find special offers on the website for advance sales. After providing your details and making the payment, we will send a copy of the ticket(s) you have purchased to your contact email address. Check your spam folder if you haven't received it, or call us to report any incident.

What is MegaDancers: Europa Salsa League?2024-02-16T15:26:04+00:00

MegaDancers is a championship for couples and solo salsa dancers, the first edition of which will be held in the Canary Islands in 2024. It is a prerequisite that participants must be resident in a country of the European Economic Community. The winners in both categories receive cash prizes, certification and trophies. All participants in the final will receive medals. Competitors reach the final after being selected in their own countries. In case 16 pairs and 16 soloists are reached, semi-finals will be held on the previous days. Maximum media coverage is guaranteed.

Is official accommodation available?2023-07-27T15:17:00+01:00

There are several hotels with which we have reached agreements. All accommodation is close to the venues, championships and activities. Please contact us for more information. In Santa Cruz de Tenerife, there is an extensive list of hotels and flats of different categories. There are also holiday flats in the area of the island. We recommend that you don't delay in finding your preferred accommodation.

Which juries will assess and decide the winners?2023-06-03T22:46:33+01:00

The Canarias Salsa Open has its own jury certified by the worldwide franchise. As in previous years, teachers from academies in the Canary Islands, who passed the training course eight years ago, will be part of the jury of the Canarian championship. As for the Megadancers: European Salsa League, the jury will be made up of three prestigious choreographers and dancers of international renown. In both cases, the Argentinean choreographer, dancer and musician Silvio González will chair the tables.

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